Fetch Canada | Pet Insurance Review

As complex as insurance is, it was nice talking to Aileen and having my questions answered. Thank you

Yes they do cover what they say in your policy but beware! God forbid you make a claim. We had both our dogs covered by these crooks for years until we had to make a claim and then the policy monthly payment jumped by over 50% for the one dog and was ridiculous for the other dog after a claim the monthly jumped to over $250 but only after the claim. Of course they tell you it's because of a whole lot of factors but it sure seems like a really high coincidence that both times we finally made a claim the rates jumped up to the point where after another year that claim they would have their money paid back. Every year the claim would go up, but after a claim it was crazy. Our one dog started at $43 per month, then the next year went to $56, then to $74, then to $105, all with zero claims. Once we had a claim the next policy was going to be $163!!! Stay away!!!! The same thing happened with both dogs after a claim. Kept raising the premium every year and did absolutely nothing. Once they had to cover something it jumped like crazy.

Amanda was amazingly helpful and accommodating. She answered all my questions and assisted in getting the policy set up. Wonderful person and a true professional to deal with!

Great service so far. My puppy had some gastro issues, and I have been reimbursed in a very timely manner for all submissions to date. Nothing I have claimed has been refused.

Ihad the pleasure of dealing with Josh this evening to get coverage for my dog, Pearl. Josh was very knowledgeable and professional. He answered all of my questions,as well explaining the different types of policies and what they covered. In my opinion Josh made it simple to complete the transaction and is an asset to Fetch. Excellent experience.