Pets Best
4.3

out of 5

Pets Best Pet Insurance for Dog & Cat

Updated: July 18, 2025

Pets Best pet insurance is a great option for pet parents looking for an affordable pet insurance policy with excellent customer service. They are known for quick claims processing and an easy-to-use mobile app.

Pets Best Pet Insurance Details

    • More: Pets Best Pet Insurance Reviews

      Why Our Users Picked It:

      Users rave about how easy it is to submit a claim and receive updates on it. Many have also said how much they appreciate how fast reimbursements are. The company has also been highly praised for its transparent coverage policies and clear communication.

      Pros & Cons:

      • Simple and streamlined claims submission process
      • Transparent communication
      • Affordable premiums
      • Great customer service that has been called “courteous and responsive” by users.
      • Varying deductible options to choose from
      • Wellness coverage available
      • 6-month waiting period for coverage of cruciate ligament issues
      • No coverage for alternative treatments

      Plan Limits

      • Per Condition Limit Unlimited
      • Lifetime Limit Unlimited
      • Deductible Type Annual
      • Direct Pay

      What is Covered?

      • Accident and Injury Up to limit selected ($5,000- unlimited)
      • Hospitalization
      • Rehabilitation
      • Continual Care Up to limit selected
      • Emergency Visits Up to limit selected ($5,000- unlimited)
      • Surgery Up to limit selected
      • Dental Trauma Up to limit selected
      • Foreign Object Ingestion Up to limit selected
      • Congenital or Hereditary Conditions Up to limit selected
      • Cancer Treatments Up to limit selected
      • Dietary Supplements
      • End of Life: Burial and Cremation
      • Illness Up to limit selected
      • Specialists Up to limit selected
      • Prosthetics Up to limit selected
      • End of Life: Euthanasia Up to limit selected
      • Prescription Drugs Up to limit selected
      • Outpatient Care Up to limit selected
      • Bilateral Conditions If pre-existing, not covered
      • Travel Coverage Canada, Puerto Rico, and US Territories
      • Vet Exam Fees
      • Medical Imaging Up to limit selected
      • Organ Transplants
      • Wellness Cover Up to limit selected if optional additional coverage plan available
      • Lab Tests Up to limit selected
      • Behavioral Treatments Exam and Rx only

      Plan Summary

      Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

    Most popular State insured by Pets Best Pet Insurance

    Here are the top 10 State covered by Pets Best insurance.

    STATE / PROVINCE % of user
    New Jersey 11.63 %
    California 9.30 %
    Massachusetts 9.30 %
    Ohio 6.98 %
    Virginia 6.98 %
    New York 6.98 %
    Kansas 6.98 %
    North Carolina 4.65 %
    Pennsylvania 4.65 %
    Missouri 4.65 %
    Data source date 60 days, based on user selected percentage
    Get a Quote & Compare

    Compare With Other Top Pet Insurance Providers 2025

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    Pets Best Pet Insurance FAQ?

    • Does Pets Best pet insurance have a waiting period?

      A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

    • Does Pets Best have any age limits?

      Pets best does not have any upper age limits. All pets over the age of 7 weeks are eligible for enrollment.

    • Does Pets Best offer dental coverage?

      Their Accident & Illness plan includes coverage for dental issues related to accidents and disease. Coverage does not include dental cleanings.

    • Does Pets Best offer wellness coverage?

      Yes, although they do not offer it as a stand alone plan. But you can easily add their BestWellness or EssentialWellness coverage to your Accident & Illness plan.

    • How quickly will I be paid?

      Pets Best tries to pay within 5-7 days. They offer customers the ability to get payments through direct deposit, which will get you your payments faster than having a checked snail mailed.

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